A Problem Shared . . . » Microsoft Exchange

Windows Mobile ‘Reply to All’ replies to yourself

Steve — Tue, 16 Dec 2008 13:12:27 +0000

Having just set up a new smartphone running Windows Mobile connecting to Microsoft Exchange we found that the default option on incoming emails was ‘reply to all’ even if the email had only one sender and recipient.

If you selected reply to all and replied the reply was sent to the sender of the original message but also back to yourself.

After a lot of head scratching we found that besides specifying the Exchange account in the mail account settings we also had to enter the email address in advanced settings. Seems that Windows Mobile has to know your email address even if you’re sending/receiving through Exchange so that it can determine that you are the recipient of the email and not include you in any replies you send back.

Outlook 2003 & Exchange connection problems

Steve — Wed, 20 Aug 2008 20:00:23 +0000

I’ve found a lot of Outlook to Exchange server connection problems can be fixed (and speeded up) by editing this registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Exchange Provider

And making sure ncacn_ip_tcp is first on the list.

Blackberry synchronization fails

Steve — Fri, 08 Aug 2008 10:48:26 +0000

Problem:

We had a Blackberry and were using Blackberry Professional Server version 4.1.4.3 to connect to a Microsoft Exchange 2003 server. Periodically the software would just stop sending messages to the Blackberry for no known reason.

Solution:

No permanent solution found yet – See workaround.

Workaround:

Delete user from Blackberry server and restart Blackberry server. Then recreate the user and a new activation password will be sent to the user’s Exchange mailbox. On the Blackberry device go to Enterprise Activation in Options and enter the password to sync the device again.